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Operations & Administration

The staff at the Insurance Brokers Association of BC is committed to providing prompt, courteous service in handling your requests and queries.

 Name/Title

Responsibilities

Phone/Email

Administration

Chuck Byrne, AIIC
Executive Director/COO
General manager, stakeholder relations, governance

604-606-8001

Jennifer Lipke
Membership & Events Coordinator
Membership services and benefits, events

604-606-8002

Sarah Polson
Communications Director
BC Broker magazine managing editor, Broker Identity Program and other communication projects

604-606-8008

Herkamal Brar, MA, BA
Communications Coordinator
Member and external communications, event marketing, Broker Identity Program, public relations

604-606-8011

Jane Xu, CGA 
Accountant
General bookkeeping, accounts payable and receivable, billing, payroll

604-606-8003

Marina Turchina
Reception
Reception, counter sales, accounts, Job Board

604-606-8000

Trudy Lancelyn, ABC
Project Editor
BC Broker magazine editor, Broker Identity Program and other communications projects

Education

Dawne Polak
Continuing Education Assistant
CE and conference registration, CE credit certificates; databases

604-606-8012

Susan Coles
Licensing Course Coordinator

Licensing courses: CAIB, CPIB

604-606-8004

Ileana Toledo Figueroa
Licensing Course Assistant

Pre-licensing courses: Fundamentals of Insurance

604-606-8005