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Commercial Lines Seminars
(Click on the city links to register)

 
In this seminar, you’ll take an in-depth look at the how, when, and why of adding additional insureds to client policies plus examine the legal and claims consequences of doing so. You’ll examine the underwriting information required to understand the risks associated with adding additional insureds. You’ll also investigate the various certificates and endorsement forms involved and discuss appropriate risk mitigation strategies for you and your brokerage.
Who Should Attend: While this seminar is intended for Level 2 and 3 Commercial Lines brokers, it is also suitable for Level 1 brokers who are involved in issuing certificates and binders.
19 Nov 19
Executive Hotel
9AM - NOON
  • Analyzing Policyholder Contracts - Insurance and Beyond -New-
  • 3 Technical Credits
  • Karen MacWilliam
This seminar will provide you with technical information for analyzing your clients’ insurance and indemnification obligations in commercial contracts. You’ll learn the process of identifying and analyzing contractual risks. You’ll discuss the development of appropriate insurance, risk financing, and surety bonding strategies to fulfill contractual obligations and reduce client risks. You’ll also learn strategies to optimize client service and reduce errors and omissions exposures. You’ll practice identifying contractual risks through hands-on case studies.
Who Should Attend: All commercial lines brokers.
12 Mar 19
Ramada Lodge Hotel
9AM - NOON
23 May 19
Executive Hotel
9AM - NOON
  • Assessing and Insuring the Allocation of Risks in Commercial Agreements -New-
  • 2 Technical Credits
  • Mario Fiorino
Most businesses enter into contractual agreements each year, and these agreements can have a significant impact on their risk profiles. The allocation of risks is one of the most important things determined by commercial agreements, and brokers are often called upon to assess and insure those risks. In this revealing webinar, you’ll review common contractual risk-transfer provisions to understand their risk-management and insurance implications. You’ll gain a good understanding of the implications of contractual insurance obligations, covenants to insure, waiver of subrogation provisions, additional insureds and additional named insureds requirements, and various types of contractual indemnities.
Who Should Attend: All commercial lines brokers at all levels.
13 Nov 19
Web Broadcast
2PM - 4PM (PST)
  • Best Practices for Assessing Commercial Exposures -New-
  • 3 Technical Credits
  • Nick Batistic
In this seminar you’ll explore game planning for successful commercial business production. You’ll learn effective methods for commercial client prospecting, including how to research prospects, how to properly analyze commercial exposures, and the best ways to handle prospect expectations. You’ll then discuss marketing strategies and learn how to prepare risk submissions that engage commercial underwriters. Along the way, you’ll tackle case studies to reinforce your learning.
Who Should Attend: Brokers who are new or relatively new to commercial lines.
21 Feb 19
Executive Hotel
9AM - NOON
26 Feb 19
Ramada Lodge Hotel
9AM - NOON
11 Apr 19
Comfort Inn
9AM - NOON
  • Business Interruption - Beyond the Basics -New-
  • 3 Technical Credits
  • Melanie Needham
Put the accounting textbooks aside and obtain the tools you need to feel confident working with business-interruption insurance! In this in-depth and interactive webinar, you’ll get hands-on practice determining coverage levels and claims settlements through case studies. You’ll review the most common forms – Profits, Gross Earnings, and Extra Expense – and walk through a numerical example to see how the actual loss sustained is calculated in each. Overall, you’ll learn about the four key concepts to properly write business income coverage, major business income policy provisions, non-coinsurance options and when to consider them, how to determine extra expense needs and options for providing coverage, how a claim gets adjusted, and common claim issues.
Who Should Attend: All commercial lines brokers who want to become more comfortable working with business interruption coverage.
26 Feb 19
Web Broadcast
1PM - 4PM (PST)
  • Commercial Liability Issues to Worry About -New-
  • 3 Technical Credits
  • Krista Prockiw
Your commercial clients, particularly contractors, sign contracts every day. Do you know what they’re agreeing to in these contracts? Are there “Hold Harmless” and other types of indemnity agreements in them? And, if so, what liability exposures are your clients assuming? In this seminar, you’ll take an in-depth look at the different types of indemnity agreements that your insured’s may be signing, and what they mean to your clients and to you, their broker. You’ll also analyze additional-insured endorsements to fully understand how they affect your clients’ coverage.
Who Should Attend: All commercial lines brokers at all levels.
16 Apr 19
Coast Bastion Inn
9AM - NOON
22 Oct 19
Ramada Lodge Hotel
9AM - NOON
  • Construction Liability - Coverages and Cases
  • 3 Technical Credits
  • Krista Prockiw
In this half-day seminar, you’ll get an overview and update on construction liability and case law. Topics will include first-party property and third-party liability claims and coverage; ‘claims made’ under E&O policies; insuring agreements; “accidents”, “occurrences” and “property damage”; overlapping coverage between contemporaneous or consecutive (time-on-risk) policies; ‘known losses’ under the IBC 2100 form; duty to defend (including partially covered claims) versus obligation to indemnify; first-party exclusion clauses for “faulty design” or “workmanship”, inherent vice, etc.; third-party exclusions for “defective work” or “product”; concurrent causation; contractual liability; breach of conditions or warranties; and bars to subrogation against project participants.
Who Should Attend: All brokers and support staff handling construction and other commercial lines risks, including professional services.
02 Apr 19
Executive Hotel
1PM - 4PM
If you think cyber liability insurance is just for big companies, think again! With the ever-increasing threat of a data breach, cyber liability insurance must be an integral part of all your commercial clients’ coverages. It can make the difference between staying in business or shutting down after an attack. In this seminar you’ll learn about the various types of cyber threats businesses face today and how to mitigate the risks. You’ll discuss potential claims with real-life examples, things to look for in coverage, and the litigation side of things.
Who Should Attend: All commercial lines brokers.
28 May 19
Web Broadcast
2PM - 4PM (PST)
As more and more insurers are offering employment practices liability (EPL) policies as either standalone products or CGL policy endorsements, it’s becoming increasingly important for brokers to understand the benefits, risks, and limitations of this coverage to properly advise clients. In this seminar you’ll dive into issues related to EPL policies, including issues related to the scope of EPL coverage, why an employer might need both directors and officers coverage and EPL coverage, recent case law related to coverage issues in the context of EPL policies, and common EPL policy exclusions.
Who Should Attend: While all commercial lines brokers will benefit from this seminar, it’s especially beneficial for intermediate to senior brokers.
09 Apr 19
Web Broadcast
10AM - NOON (PST)
  • Getting Started in Commercial Lines - 4-Module Series
  • 12 Technical Credits (3 CE credits per module)
  • Jo Anne Mitchell
Are you new to commercial lines? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, this webinar series is a must. By completing all four modules, you’ll learn the basics of commercial risk assessment and get good grounding in commercial property and liability coverages. You’ll be able to apply what you learn right away! In Module 1 you’ll explore risk management concepts and methods to asses a commercial risk using key sections of the CSIO Commercial Application form. You’ll also investigate commercial liability exposures. In Module 2, you’ll look at the basics of commercial building construction and property protection systems. In Module 3, you’ll gain knowledge of commonly used commercial property wordings. And in Module 4 you’ll finish up with an introduction to the Commercial General Liability policy.
Who Should Attend: Account executives and customer service brokers who are transitioning into a commercial lines role. This webinar series is also appropriate for a newly licensed broker moving directly into a commercial lines position.

NOTE: While attendance in all four webinars is not mandatory, it’s highly recommended
Module 1 – Commercial Risk Assessment Using the CSIO Commercial Application
6 Feb 19
Web Broadcast
9:30AM - NOON (PST)
Module 2 – Commercial Building Construction and Property Protection Systems
13 Feb 19
Web Broadcast
9:30AM - NOON (PST)
Module 3 – Introduction to Commercial Property Wordings
20 Feb 19
Web Broadcast
9:30AM - NOON (PST)
Module 4 – Introduction to Commercial Liability Including the CGL Policy
27 Feb 19
Web Broadcast
9:30AM - NOON (PST)
  • Insurance and Risk Management Implications of the Sharing and Collaborative Economies -New-
  • 3 Technical Credits
  • Karen MacWilliam
In this half-day seminar, you’ll discuss sharing economy platforms such as ride sharing (Uber and Lyft), home sharing (Airbnb), music and video streaming, online staffing, and peer-to-peer finance (eBay and Etsy). You’ll take an in-depth look at each concept, the risks associated with these platforms. You’ll then consider insurance options, challenges, and questions to ask to identify and mitigate risk.
Who Should Attend: All commercial lines brokers.
14 Mar 19
Executive Hotel
1PM - 4PM
  • Management of Risk - Commercial Lines -New-
  • 3 Technical Credits
  • Nick Batistic
In this seminar, you’ll investigate and discuss the preliminary stages of commercial-lines risk management. But this is not a formal or traditional risk-management workshop. Instead, you’ll explore tools, reasoning, and strategies to provide extra wow-factor service to your small to medium-sized commercial clients who aren’t sophisticated or large enough to practice risk management at a high level. Overall, this seminar will raise your “value-added” quotient to help you attract, secure, and retain small to medium commercial clients.
Who Should Attend: All commercial lines brokers.
21 Feb 19
Executive Hotel
1PM - 4PM
26 Feb 19
Ramada Lodge Hotel
1PM - 4PM
11 Apr 19
Comfort Inn
1PM - 4PM
  • Managing the Madness - Certificates of Insurance and Interim Insurance Documents
  • 3 Technical Credits
  • Karen MacWilliam
In this “must attend” seminar, you’ll discuss the appropriate and inappropriate use of certificates of insurance, learn when to use them and when to use other types of documentation, and discover how to communicate effectively with certificate requesters, clients, and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders, and other interim and ancillary insurance documents, you’ll learn the secrets of achieving greater efficiency, minimizing paperwork, and managing customer expectations while receiving proven suggestions for controlling errors and omissions exposures. You’ll also receive tips for eliminating the use of certificates of insurance as much as possible and educating clients to harmonize the service relationship when it comes to paperwork.
Who Should Attend: While this seminar is intended for Level 2 and 3 brokers, it’s also suitable for Level 1 licensees who are involved in issuing certificates and binders.
19 Nov 19
Executive Hotel
1PM - 4PM
Discuss current risks and coverages for money and monetary instruments (crime and fidelity), electronic fraud, electronic payment risks (cyber), and general payment risks (credit insurance, accounts-receivable coverage, performance bonds, and alternate guarantees). Learn how to select limits, analyze client risks, persuade clients to obtain or increase coverage, and what to ask to help identify and mitigate risks associated with financial transactions and reduce potential E&O exposures. Sample policy wordings and analysis will be included.
Who Should Attend: All commercial lines brokers.
12 Mar 19
Ramada Lodge Hotel
1PM - 4PM
23 May 19
Executive Hotel
1PM - 4PM
  • Physical Location Factors - Commercial Lines -New-
  • 2 Technical Credits
  • Nick Batistic
In this webinar you’ll learn how to how to determine local risk factors for commercial lines, how to help your commercial clients understand exposures and concerns, and what strategies to use for dealing with them. You’ll focus on risk factors related to fire, crime, earthquake, and flood.
Who Should Attend: Junior and intermediate-level commercial lines brokers.
27 Nov 19
Web Broadcast
10AM - NOON (PST)
In this unique, ground-breaking workshop that will be simultaneously broadcasted as a webinar, you’re invited to provide topics of discussion for solving commercial-lines coverage dilemmas and client service challenges. The facilitators will provide their suggestions for each issue (to be submitted in advance), and will canvass those in attendance for their own success stories and proposed solutions. Along the way, you’ll receive mentorship from the highly experienced and knowledgeable facilitators while interacting with, helping, and being helped by your fellow participants.
Who Should Attend: All commercial lines brokers.

NOTE: When you register for this session, IBABC will request that you submit your issue for discussion in advance of the workshop. Advanced registration is therefore required – minimum 30 days to submit your topic! Webinar class size limited to 20 participants. Please register early.
14 Mar 19
Executive Hotel
9AM - NOON
14 Mar 19
Web Broadcast
9AM - NOON (PST)
In this special seminar, which will be simultaneously broadcasted as a webinar, you’ll learn about the intricacies of product liability law, including the manufacturer’s duty of care, inherently dangerous products, and warning labels. You’ll also come to grips with fascinating and more nuanced issues like junk science. Along the way, you’ll learn about interesting legal cases that deal with the various issues, focusing on more recent applications of the principles found in those cases.
Who Should Attend: All commercial lines brokers, especially those at the intermediate to senior level.

NOTE: Vancouver class size limited to 15 participants. Please register early.
03 Apr 19
Web Broadcast
10AM - NOON (PST)
03 Apr 19
Singleton Reynolds Office
10AM - NOON
  • Products Liability: An In-depth Introduction -New-
  • 3 Technical Credits
  • Melanie Needham
Products liability is a hot topic that continues to intrigue many. In this seminar, you’ll take a close look at the challenges of products liability and the coverages that meet those challenges. You’ll also discuss claims scenarios, current trends, and jurisdictional issues.
Who Should Attend: All commercial lines brokers, especially those at the junior to intermediate level.
27 Feb 19
Web Broadcast
1PM - 4PM (PST)
13 Mar 19
Web Broadcast
1PM - 4PM (PST)
  • Professional Liability: An In-depth Introduction -New-
  • 3 Technical Credits
  • Melanie Needham
In this in-depth webinar, you’ll start by looking at what professional-liability coverage entails. You’ll discuss who needs the coverage, what’s included in it, and how to properly complete an application for it. You’ll undertake a comprehensive case study, which will consist of a review of a professional-liability application. Along the way, you’ll learn about various professional-liability issues and exposures and the underwriting flags to look for.
Who Should Attend: All commercial lines brokers, especially those at the junior to intermediate level.
03 Apr 19
Web Broadcast
1PM - 4PM (PST)
In this seminar, you’ll learn about the liability of professionals in British Columbia. In addition to discussing the tort exposure of professionals, you’ll take a good look at E&O insurance and interesting legal cases that deal with related issues. You’ll examine the use of insurance and other mechanisms to mitigate risk to the professional.
Who Should Attend: All commercial lines brokers, especially those at the intermediate to senior level.
23 Oct 19
Web Broadcast
10AM - NOON (PST)
In this seminar, you’ll literally learn how to stay out of trouble. You’ll look at the statutes, regulations, and case law that apply specifically to insurance brokers. This will include an overview of the regulatory framework, and an examination of the duty of care, agency relationships, and the doctrine of vicarious liability. Along the way, you’ll hear about interesting legal decisions that deal with the issues, including brokers who lost their licenses after they were caught cheating on an exam. You’ll examine more recent applications of the principles found in the key decisions, and focus on the increasing willingness of the regulatory bodies and courts to regulate brokers and impose a more onerous duty of care.
Who Should Attend: All brokers at all levels.
05 Mar 19
Executive Hotel
9AM - NOON
  • The Diligent Commercial Lines Broker -New-
  • 2 Technical Credits
  • Nick Batistic
This webinar will give you a clear perspective on broker diligence for commercial lines. You’ll gain a good understanding of regulatory requirements and proper practices to help you meet the expectations of the Insurance Council of B.C. and your clients. You’ll take a good look at Council requirements for brokers, case studies of disciplinary actions taken by Council (when diligence fails), best practices to reduce errors and omissions, and case studies of legal actions taken by commercial clients.
Who Should Attend: Junior and intermediate-level commercial lines brokers.
29 May 19
Web Broadcast
10AM - NOON (PST)
  • Understanding Directors and Officers Liability
  • 2 Technical Credits
  • Mario Fiorino
In this webinar you’ll address the critical issues facing directors and officers today, and get the tools necessary to provide steady and prudent insurance counsel and advice in a difficult and demanding legal environment. You’ll learn about the regulatory framework of directors and officers’ liability and corporate governance, the liability risk assessment factors for private and not-for-profit organizations, and the ins and outs of directors and liability insurance coverage. A variety of teaching methods will be applied, including discussion of coverage-specific case studies.
Who Should Attend: All commercial lines brokers at all levels.
30 Oct 19
Web Broadcast
2PM - 4PM (PST)